Refund Policy

Returns and Refund Policy Last updated: October 1, 2025. You must return your product within 30 days of purchase: Our policy is valid for 30 days. If more than 30 days have passed since your purchase, we regret that we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the condition it was received in. It must also be in its original packaging. Several types of items are exempt from return. Perishable items such as food, flowers, newspapers, or magazines are not eligible for return. We also do not accept intimate or hygiene products, products containing hazardous substances, or products containing flammable liquids or gases. To complete a return, we need a receipt or proof of purchase. Please do not return purchased items to the manufacturer. In some cases, only a partial refund will be issued (if applicable). Books with obvious signs of use. Opened CDs, DVDs, VHS tapes, software, video games, cassettes, or vinyl records. Any item that is not in its original condition, damaged, or missing parts, and for reasons not at our fault. Any item returned more than 30 days after delivery. Refund (if applicable). Once your return is received and inspected, we will send you an email notification that we have received the returned item. We will also notify you of the refund approval or rejection. If approved, the refund will be processed, and the credit limit will be automatically credited to your credit card or original payment method, based on any applicable refund date set by your bank. Delayed or Incomplete Refund (If Applicable) If you haven't received your refund, first check your bank account again. Then contact your credit card company; the refund may take some time to be credited. Next, contact your bank. Refunds usually take some time to process. If you have done all of the above and still haven't received your refund, please contact us. Promotional Items (If Applicable) Only items at their regular price are refundable; unfortunately, promotional items are not refundable. Exchanges (If Applicable) We only replace items if they are defective or damaged. If you need to exchange the same item, please email us with appropriate photos as proof and send your item to: Gifts If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive gift points equal to the return value. Gift certificates will be mailed to you once the returned item is received. If the item was not marked as a gift at the time of purchase, or if the gift-giver sent the order to themselves to be forwarded to you later, we will refund the gift-giver, who will be informed of your return. Shipping: To return an item, please mail it to: You are responsible for the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from the refund. The time it takes for your return to arrive may vary depending on your region. If your shipping amount exceeds $75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item. Changes to the Returns and Refund Policy: You can view the latest version of the Returns and Refund Policy at any time on this page. We reserve the right to update, change, or replace any part of this Returns and Refund Policy at our sole discretion by posting updates and changes on the website. You should check our website periodically for the latest updates. Your continued use of or access to our website or services after any changes to this Returns and Refund Policy are posted constitutes your acceptance of those changes.